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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to

analyse relevant workplace information and data

contribute to the assessment of resources needed to manage risk and where appropriate access these resources

develop actions interventions or measures to prevent reoccurrence of the incident

identify areas for WHS improvement

make accurate observations of workplace tasks and interactions between people their activities equipment environment and systems

communication skills to communicate effectively with individuals and parties at all stages of the investigation

consultation and negotiation skills to support development and implementation of the investigation plan

information technology skills to

access and download internal and external information and data on WHS

use a range of communication media

numeracy skills to develop and implement the investigation plan

projectmanagement skills to support development and implementation of the investigation plan

research skills to

access relevant WHS information and data

identify areas for improvement

interpret information and data

Required knowledge

ethics related to professional practice

how the characteristics and composition of the workforce impact on WHS risk and the management of WHS including

communication skills

cultural background and diversity

labour market changes

language literacy and numeracy levels of the workforce

structure and organisation of the workforce for example parttime casual and contract workers shift rosters geographical location

structure and organisation of the workforce, for example parttime, casual and contract workers, shift rosters, geographical location

workers with specific needs and limitations

workplace culture towards alcohol and other drug use

internal and external sources of information and data relevant to the investigation

models of incident causation and injury processes

nature of workplace processes work flow planning and control and hazards relevant to the workplace

organisational WHS policies procedures processes and systems

requirements under WHS legislation for notifying and reporting incidents and enforcement notices and rights and powers of WHS inspectors

types and characteristics of incidents

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

investigation of WHS incidents in a systematic manner

initial assessment of the situation and the establishment of an investigation plan

recommendations arising from the investigation

identification of immediate and underlying causes and construction of a timeline of events leading up to the incident with intervention points on the timeline for prevention and a root tree analysis

Context of and specific resources for assessment

Assessment must ensure access to

workplace documents and case studies and where possible real situations

office equipment and resources

other personnel involved in investigations

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of written reports on incidents

demonstration of techniques used to conduct WHS incident investigations

direct questioning combined with review of portfolios of evidence and thirdparty reports of onthejob performance by the candidate

direct questioning combined with review of portfolios of evidence and third-party reports of onthejob performance by the candidate

observation of performance in role plays

observation of presentations

oral or written questioning to assess knowledge of requirements for reporting under WHS legislation including notification and reporting of incidents

review of authenticated documents from the workplace

evaluation of area checks after an incident

scoping of the investigation

recording of documentary evidence

research of causative events

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other BSB WHS units

other BSB07 WHS units.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Incident includes:	accidents incidents as referred to in WHS legislation major to minor incidents resulting in: major to minor injuries and diseases major to minor damage to property, equipment, work processes or the environment near misses, where no injury or damage occurs.
Immediate needs may include:	first aid emergency evacuation and medical treatment counselling and other personal support.
WHS legislative requirements may include:	complying with specific requirements of WHS legislation relating to incident and incident notification, such as: for registered major hazard facilities reviewing general workplace management measures and specific hazard control measures following a notifiable incident preserving incident sites complying with non-disturbance notices.
WHS legislation may include:	Acts regulations codes of practice.
Duty holders may include:	as specified in WHS Acts: persons conducting businesses or undertakings (PCBUs) or their officers workers other persons at a workplace.
Individuals and parties may include:	community contractors coroners designers government agencies, including WHS and emergency services agencies importers installers insurance companies internal and external specialists managers and supervisors manufacturers media occupational health and safety professionals organisation’s board PCBUs or their officers suppliers and distributors union representatives worker assistance personnel workers and family members.
Barriers to investigation may include:	availability of required resources, information and data, for example in relation to specific workplace issues, such as substance abuse availability of witnesses cultural issues language legal restrictions or limitations (temporary, shortterm or longterm) length of time from when incident occurred or was first identified location and/or accessibility of site management and worker attitude, including desire to protect self and others political and community stakeholder sensitivity time limits imposed unsecured incident site.
Conceptual bases for the analysis includes:	adopting an open-minded and objective approach analysing policies, procedures, processes and systems in place at the time of the incident focusing on the how, what and why of the incident not focusing on individual behaviour or fault using applicable models of causation and occurrence.
Timeline of events may include:	events and processes that extend back in time as far as required to identify root causes not just focusing on recent and immediate events and processes.
Root causes may include:	workplace: policies procedures processes systems.